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How to connect Instagram / Facebook Profile on NGAZE?

Table Of Contents

Connecting your Facebook Page and Instagram account allows NGAZE to analyze performance, schedule and publish posts, and manage both platforms from a single social media calendar inside NGAZE.

This integration uses Meta Business Manager, which is required to connect Facebook and Instagram securely.

What You’ll Need Before You Start #

Before connecting Facebook and Instagram to NGAZE, make sure:

  • You have Admin access to the Meta Business Manager
  • Your Facebook Page is owned by the Business Manager
  • Your Instagram account is:
    • A Business or Creator account
    • Properly linked to the Facebook Page
  • You are logged into the correct Facebook profile in your browser
  • Two-factor authentication (2FA) is enabled on your Facebook account (required by Meta)

If an agency manages your social accounts, ask them to grant you Admin access.

Step-by-Step: Connect Facebook & Instagram to NGAZE #

Step 1: Log in to NGAZE #

Sign in to your NGAZE dashboard using your admin credentials.

Step 2: Go to Integrations #

Navigate to:

Settings → Integrations → Facebook / Instagram

Step 3: Click “Connect Meta” #

Click the Connect Meta button. You’ll be redirected to Meta’s secure authorization screen.

Step 4: Select the Correct Facebook Profile #

Choose the Facebook profile that has access to your Meta Business Manager.

If you manage multiple businesses, be sure to select the correct one.

Step 5: Select Business, Page, and Instagram Account #

When prompted, select:

  • Your Meta Business Manager
  • The correct Facebook Page
  • The connected Instagram Business account

Step 6: Grant Permissions #

Approve the requested permissions. This allows NGAZE to:

  • Read page and profile insights
  • Schedule and publish posts
  • Access engagement metrics
  • Manage publishing through the Meta API

Step 7: Confirm Connection #

Once approved, you’ll be redirected back to NGAZE and see your Facebook Page and Instagram account listed as Connected.

What Can You Do With Facebook & Instagram in NGAZE? #

📊 Analytics & Insights #

  • Track follower growth
  • Monitor reach and engagement
  • Review post performance
  • Analyze trends over time

📅 Scheduling & Publishing #

  • Schedule posts for Facebook and Instagram
  • Publish from one shared social calendar
  • Maintain consistent posting across platforms
  • Avoid logging into Meta separately

How Often Is Data Updated? #

  • Analytics data syncs daily
  • Scheduled posts appear in real time
  • Some insights may have a 24–48 hour delay (Meta API behavior)

Common Issues & Fixes #

❌ I don’t see my Facebook Page or Instagram account #

  • Confirm Admin access in Meta Business Manager
  • Ensure the Instagram account is linked to the Facebook Page
  • Make sure both assets belong to the same Business Manager

❌ Scheduling is unavailable #

  • Verify all permissions were approved
  • Ensure 2FA is enabled
  • Try reconnecting the integration

❌ Data shows zero activity #

  • Page or profile may be inactive
  • Date range may be too narrow
  • Meta may limit data for new accounts

Does NGAZE Post Automatically? #

Only when you schedule it.

  • NGAZE never publishes content without your approval
  • All posts must be created or scheduled by you or your team
  • NGAZE does not edit or delete existing posts

Best Practices for Restaurants Using Facebook & Instagram with NGAZE #

  • Use consistent branding across both platforms
  • Post specials, events, and behind-the-scenes content
  • Schedule posts weekly using the NGAZE calendar
  • Review engagement trends monthly inside NGAZE

Need Help? #

If you need assistance: