NGAZE allows you to invite team members so everyone involved in your restaurant’s marketing can access insights, collaborate, and take action from one platform.
You can add users such as owners, managers, marketers, or staff—each with the appropriate level of access.
Step-by-Step: Add a User on NGAZE #
Step 1: Log in to NGAZE – Sign in to your NGAZE dashboard using your admin credentials.
Step 2: Go to Users – Navigate to: Settings → Users
Step 3: Click “Add User” – Click the Add User button to invite a new team member.
Step 4: Enter User Details – Provide the following information:
- Full name
- Email address
- Role / permission level
Make sure the email address is correct—this is where the invitation will be sent.
Step 6: Send Invitation – Click Send Invite. The user will receive an email with instructions to activate their account.
Step 7: User Accepts Invitation – Once the user accepts the invite, they’ll appear as Active in your Users list.
Managing Existing Users #
From Settings → Users, you can:
- Deactivate users
- Remove access when staff changes occur
Changes take effect immediately.
Common Issues & Fixes #
❌ User didn’t receive the invite
- Check spam or junk folders
- Verify the email address is correct
- Resend the invitation if needed
❌ User can’t access certain features
- Confirm the assigned role includes the required permissions
- Update the user’s role if necessary
❌ Former employee still has access
- Deactivate or remove the user immediately from the Users section
Need Help? #
If you need assistance:
- Use Help inside NGAZE
- Email support@support@thedigitalrestaurant.com
- Schedule a call with your account manager