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How do NGAZE shortcodes work?

Table Of Contents

NGAZE shortcodes allow you to display NGAZE-powered content (such as FAQs, menus, offers, reviews, and other dynamic elements) anywhere on your WordPress website without writing code.

A shortcode is a small snippet you copy from the NGAZE plugin settings and paste into a page, post, or block.

What NGAZE Shortcodes Are Used For #

NGAZE shortcodes are used to display:

  • AI-powered FAQs
  • Rich menus
  • Offers and promotions
  • Review snippets
  • Media galleries
  • Interactive content
  • Other NGAZE modules

Each shortcode pulls live data from NGAZE based on your configuration.

Where NGAZE Shortcodes Come From #

You can find shortcodes inside WordPress at:

WordPress → NGAZE AI → [Feature Name]

For example:

  • NGAZE AI → FAQ
  • NGAZE AI → Offers
  • NGAZE AI → Reviews Snippet
  • NGAZE AI → Media Gallery

Each section provides a generated shortcode you can copy.

How to Use an NGAZE Shortcode (Step-by-Step) #

Step 1: Copy the Shortcode #

In the NGAZE plugin settings:

  • Select the feature (e.g., FAQ)
  • Choose any required options (location, menu, etc.)
  • Copy the generated shortcode

Step 2: Paste the Shortcode on Your Website #

You can paste the shortcode into:

  • A WordPress page or post
  • A Shortcode block
  • A Paragraph block
  • Most page builders (Elementor, Gutenberg, etc.)

Example:

[ngaze_faq location="default"]

Step 3: Save and View the Page #

After saving:

  • The shortcode renders dynamic content on the front end
  • Content updates automatically when data changes in NGAZE

No additional publishing is required.

How Shortcodes Stay Updated #

NGAZE shortcodes:

  • Pull live data from NGAZE
  • Update automatically when content changes
  • Do not require re-pasting or re-publishing

This allows you to manage content centrally inside NGAZE.

What Happens If a Shortcode Shows Nothing #

If a shortcode does not display content, common reasons include:

  • Required data is missing (e.g., no FAQs created)
  • Location or menu is not selected
  • Plugin is not connected to NGAZE
  • The shortcode was pasted incorrectly

This does not usually indicate a website error.

What NGAZE Shortcodes Do NOT Do #

To set expectations:

  • ❌ Shortcodes do not edit your page layout
  • ❌ They do not slow down your site
  • ❌ They do not override your theme
  • ❌ They do not display content unless configured

Everything is controlled from the NGAZE plugin settings.

Best Practices for Using Shortcodes #

  • Use one shortcode per section where possible
  • Place shortcodes in dedicated blocks or sections
  • Avoid duplicating the same shortcode multiple times on one page
  • Confirm content exists before publishing

Troubleshooting Shortcodes #

If a shortcode is not working:

  1. Confirm the plugin is active
  2. Verify the API key connection
  3. Check required selections (location, menu, etc.)
  4. Clear page cache
  5. View the page in an incognito window

When to Contact Support #

Contact support if:

  • Shortcodes are not rendering after setup
  • The shortcode field is empty
  • Content worked previously but stopped
  • Errors appear after a plugin update

Related Help Articles #

  • What does the NGAZE WordPress plugin do?
  • How do I install the NGAZE WordPress plugin?
  • Where do I find my NGAZE API key?
  • Will NGAZE conflict with other WordPress plugins?
  • NGAZE WordPress plugin connected but not syncing

Need Help? #

If you need assistance: