Connecting your Meta (Facebook & Instagram) Ads account allows NGAZE to read advertising performance data and include paid social insights in your marketing dashboard and reports.
⚠️ Important: NGAZE only has read-only access to your Meta Ads account. NGAZE does not create, edit, or spend advertising budget unless explicitly agreed as part of a managed service.
What You’ll Need Before You Start #
Before connecting Meta Ads to NGAZE, make sure:
- You have Admin access to the Meta Business Manager
- Your Facebook Page and Ad Account are inside the same Business Manager
- You are logged into the correct Facebook profile
- Two-factor authentication (2FA) is enabled on your Facebook account (required by Meta)
If ads are managed by an agency, ask them to grant you Admin or Advertiser access.
Step-by-Step: Connect Meta Ads to NGAZE #
Step 1: Log in to NGAZE #
Sign in to your NGAZE dashboard using your admin credentials.
Step 2: Go to Integrations #
Navigate to:
Settings → Integrations → Meta Ads
Step 3: Click “Connect Meta Ads” #
Click the Connect Meta Ads button. You’ll be redirected to Meta’s secure authorization screen.
Step 4: Select the Correct Facebook Profile #
Choose the Facebook profile that has access to your Meta Business Manager.
If you manage multiple businesses, double-check you’re selecting the correct one.
Step 5: Grant Permissions #
Approve the requested permissions. NGAZE requests read-only access to:
- Ad account performance
- Campaign metrics
- Spend and reach data
- Facebook & Instagram ad insights
Step 6: Select Business & Ad Account #
If prompted, select:
- Your Meta Business Manager
- The correct Ad Account
- Associated Facebook Page(s)
Step 7: Confirm Connection #
Once approved, you’ll be redirected back to NGAZE and see your Meta Ads account listed as Connected.
What Data Does NGAZE Pull from Meta Ads? #
After connection, NGAZE will display:
- Ad spend trends
- Reach & impressions
- Clicks & engagement
- Cost-per-click (CPC)
- Conversion data (if Meta Pixel is configured)
This data is used in:
- Monthly marketing reports
- Performance dashboards
- Strategic recommendations
How Often Is Meta Ads Data Updated? #
- Data syncs daily
- Some metrics may have a 24–48 hour delay (standard Meta reporting behavior)
Common Issues & Fixes #
❌ I don’t see my Ad Account #
- Confirm Admin access in Meta Business Manager
- Ensure the Ad Account is active
- Check that the Ad Account is assigned to the Business Manager
❌ Connection fails or disconnects #
- Ensure 2FA is enabled on your Facebook account
- Disable pop-up blockers
- Try reconnecting in an incognito browser window
❌ Ads data shows zero #
- Campaigns may be paused
- Incorrect date range selected
- Ad account may not have run ads recently
Does NGAZE Manage My Meta Ads? #
No — unless explicitly agreed.
By default:
- NGAZE reads and analyzes ad data
- NGAZE does not create or modify ads
- Ad spend is billed directly by Meta
If you’re enrolled in managed advertising services, those campaigns are handled separately by The Digital Restaurant team.
Need Help? #
If you need assistance:
- Use Help inside NGAZE
- Email support@support@thedigitalrestaurant.com
- Schedule a call with your account manager
