Connecting your TikTok profile allows NGAZE to analyze performance metrics and schedule and publish content directly to your TikTok account from the NGAZE platform.
What You’ll Need Before You Start #
Before connecting TikTok to NGAZE, make sure:
- You have Owner or Admin access to the TikTok account
- The account is a Business or Creator account (required for API access)
- The TikTok account is public and active
- You are logged into the correct TikTok account in your browser
If your TikTok account is managed by an agency, ask them to grant you Admin access before proceeding.
Step-by-Step: Connect TikTok Profile to NGAZE #
Step 1: Log in to NGAZE #
Sign in to your NGAZE dashboard using your admin credentials.
Step 2: Go to Integrations #
Navigate to:
Settings → Integrations → TikTok
Step 3: Click “Connect TikTok” #
Click the Connect TikTok button. You’ll be redirected to TikTok’s secure authorization screen.
Step 4: Log in to TikTok #
Log in using the TikTok account you want to connect to NGAZE.
If you manage multiple TikTok profiles, double-check you’re logging into the correct one.
Step 5: Grant Permissions #
Approve the requested permissions. This allows NGAZE to:
- Read profile and engagement data
- Access posting and scheduling capabilities
- Retrieve video performance insights
Step 6: Confirm Connection #
Once approved, you’ll be redirected back to NGAZE and see your TikTok profile listed as Connected.
What Can You Do With TikTok in NGAZE? #
After connecting TikTok, you can:
📊 Analytics & Insights #
- Track follower growth
- Monitor video views and engagement
- Identify top-performing content
- View trends over time
📅 Scheduling & Publishing #
- Schedule TikTok videos directly from NGAZE
- Publish content across multiple platforms from one calendar
- Maintain consistent posting without logging into TikTok separately
How Often Is TikTok Data Updated? #
- Analytics data syncs daily
- Published and scheduled posts appear in real time
- Some metrics may have a 24–48 hour delay due to TikTok API limits
Common Issues & Fixes #
❌ I don’t see my TikTok account #
- Confirm the account is set to Business or Creator
- Make sure the account is public
- Ensure you logged into the correct TikTok profile
❌ Scheduling is unavailable #
- TikTok may temporarily restrict API publishing
- Ensure all requested permissions were approved
- Try reconnecting the integration
❌ Analytics data is missing #
- Account may be new or inactive
- Date range may be too short
- TikTok may not have enough historical data
Does NGAZE Automatically Post Content? #
Only when you schedule it.
- NGAZE will never post automatically without your action
- All posts must be created or scheduled by you or your team
- NGAZE does not modify or delete existing TikTok content
Best Practices for Restaurants Using TikTok with NGAZE #
- Post short, authentic behind-the-scenes videos
- Highlight specials, staff, and kitchen moments
- Use local hashtags and trending sounds
- Plan content weekly using the NGAZE social calendar
Need Help? #
If you need assistance:
- Use Help inside NGAZE
- Email support@support@thedigitalrestaurant.com
- Schedule a call with your account manager
